Privacy policy
What this policy covers
This section will say which information this policy covers, for travelers, agents and visitors of RihlaVisa, and who is responsible for it.
Information we collect
This section will list what we collect: what you tell us when you create an account, book a package or ask a question, the documents you upload for your application, and what your browser sends when you visit the website.
How we use it
This section will explain what each kind of information is used for, such as handling your order, sending you updates by email and keeping payments safe.
Your documents
This section will explain how the documents you upload are protected: who can open them, how each opening is recorded and when they are deleted after your order.
Who we share it with
This section will name who receives your information and why, such as the agent who handles your order and the provider that processes card payments.
How long we keep it
This section will say how long each kind of information is kept, and what is deleted when you close your account.
Your rights
This section will explain how to see, correct or delete the information we hold about you, and how to make a complaint.
Contact us
This section will say how to reach the team about your privacy.